How Wallet And Account Data Is Used
Our Privacy Policy covers details you enter during account creation, the phone check required before account access, device signals used during sign-in, and records connected with DANA, OVO, GoPay, QRIS, bank transfer or a virtual account. We use this material to identify your account, match a
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wallet status, investigate a failed confirmation and answer a policy request. We do not ask you to send wallet passwords through a support message. If you contact us from Jakarta or elsewhere in Indonesia, include the account identifier and the date of the issue rather than
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unnecessary personal details. Access and eligibility depend on local law. We retain records only for the operational, security and legal reasons described in this policy, then assess whether they are still needed. You can ask us to explain a data use, correct an account detail or
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clarify a retention period through the support path.
Service availability depends on jurisdiction. Users are responsible for checking local law before access.